At Trades Digital Toolbox, we take pride in providing high-quality digital products designed to help you grow and manage your trade business. Due to the digital nature of our products, we do not offer refunds or exchanges once a purchase has been completed and access has been provided.

This policy is in line with the Consumer Rights Act 2015 and UK consumer law. Digital products are not eligible for refunds if you change your mind or make an incorrect purchase, once the download or access has begun. By purchasing our digital products, you acknowledge and agree that your right to cancel is waived once delivery or access starts. We strongly encourage you to carefully review all product descriptions, features, and suitability before completing your purchase.

However, your statutory rights are not affected. If a digital product is found to be faulty, not as described, or unfit for its intended purpose, you may be entitled to a repair, replacement, or refund under UK consumer law. In such cases, please contact us with relevant details and supporting information, and we will assess your request accordingly.

We reserve the right to review all refund requests on a case-by-case basis and to grant or refuse refunds at our discretion where permitted by law.

For any questions or support, please contact our team at support@tradesdigitaltoolbox.com.